Customer Support for the Zeo! Inkjet Label Printer
QuickLabel Systems offers our Lifetime Warranty and QuickSwap™ Repair & Replacement Service with each Zeo! Inkjet Label Printer. We also offer an optional QuickSwap™ Loaner Printer service to ensure you receive a printer on loan whilst your own printer undergoes repair.

Zeo! Lifetime Warranty and QuickSwap™ Service includes:

• Telephone Support
  You receive expert technical assistance by telephone. We guarantee that when you phone, someone in our Technical Support Department will be available to help you troubleshoot a problem or assist you in the use of your label printer between the hours of 9.00am – 5.30pm, Monday - Friday. To reach our technicians, please dial 01628 668836 or send an e-mail to service@QuickLabel.co.uk.
  
  
• Free QuickSwap™ Repair & Replacement Service
  You receive replacement or repair of any faulty system parts or of the printer itself, excluding those damaged by abuse or neglect, without cost. We will continue to provide repair and replacement service as long as the Zeo! label printer model is sold by QuickLabel Systems.
  
  
• Optional QuickSwap™ Loaner Printer Service
  If your Zeo! label printer is not functioning properly and we can’t help you over the phone, we will give you an RMA number and ask you to ship your Zeo! printer to us at our Slough, Berkshire sales and service center. At the same time, we will ship you a replacement Zeo! label printer on loan via Next Day Delivery. When your own Zeo! is repaired, we will return it to you and ask that you return your loaner unit to us. Please note that if the Zeo! loaner printer is not returned following repair of your printer, you will be billed at the price of the loaner printer.
  

• About Paying Shipping Costs
  As a general rule, you will always pay the cost of shipping printers to us, and in turn we will pay the cost of shipping printers to you. To speed your repair, we will use Next Day Delivery, and we suggest you do the same.